In the game
Open Preferences → Account → Manage Account → Delete Account. Read the explanation and confirm. Wait for the game's confirmation that the request succeeded.
Without the app
Email watervolleyball@
If possible, write from the email linked to your game. Include your game name and whether you play on iPhone, iPad or Android. If you played as a guest or lost access to that email, say so. Do not send passwords, sign-in codes, payment-card information or purchase tokens.
We check ownership first
Support will reply to arrange an ownership check using information associated with your game. A game name alone is not enough to authorize deletion. We will not delete someone else's account based only on an unverified request.
What is deleted
Deletion removes the active game account and associated cloud saves, progress, shell balance, unlocked-item links, devices, sessions and match records. The in-app deletion flow keeps the on-device play copy described in its confirmation screen. To remove remaining local game files, use your device's app-data or uninstall controls.
What can remain
Purchase and refund verification records remain without the direct game-player link, including transaction references, status and protected binding hashes, to handle purchases, prevent duplicate credits and resolve refunds or disputes. They currently have no automatic expiry. A hash-only successful-deletion receipt can last up to 24 hours.
Daily server backups expire after 14 days; separately protected migration or recovery snapshots can remain longer. Logs and support correspondence are separate operational records. See the privacy policy for retention details.
Deleting Water Volleyball does not delete your separate NudistClubhouse.com account or records held by Apple or Google, and it does not automatically refund purchases. For other help, visit Support.