Updated November 9, 2026
Water Volleyball is operated by NCH Web LLC. This policy covers the game and watervolleyball.app. For privacy questions or requests, email watervolleyball@
Your game and account
The game creates a persistent guest account so it can save your play. We store a game identifier and name, your profile and settings, team and player appearances, progress and training, shell balance, unlocked items, selected music and pool styles, unfinished games, and completed match results. Match records can include the human player's serving, passing, setting, spiking and blocking attempts and outcomes, contact quality, and the rules and difficulty of the match.
We use this information to operate the game, synchronize and recover saves, deliver rewards and purchases, support players, and understand how the game performs. Administrative reports use these account, device and match records; the underlying records are linked to your game account.
Public leaderboards
The website’s community leaderboards display game names, current game levels, qualifying match counts and human-player skill statistics from completed, synchronized games. Players who have linked their game to NudistClubhouse.com may also have a link to their member profile, using their numeric member number. Their NudistClubhouse.com username is not displayed on the leaderboard. The destination website requires its normal member sign-in before viewing a profile. Email addresses, game-account identifiers and device details are not published. Game names appear automatically when a player has enough qualifying play for a board. You can change your game name in Preferences → Account; the updated name appears on the next leaderboard refresh, normally with no more than a minute of server caching.
Rankings are friendly game statistics based on recorded results. They do not include computer-player skill attributes, training, practice or Jungle Ball. Deleting a game account removes its underlying match records, and its leaderboard entry disappears on the next refresh. Contact watervolleyball@nudistclubhouse.com with questions about your entry.
Email and optional linking
If you add an email address, we use it to send sign-in codes, verify the address and help recover your game. Postmark delivers these messages for us and processes the recipient, message and delivery information. If you contact support, we use your message and any information you provide to handle your request.
A NudistClubhouse.com account is optional. If you choose to link one, the game receives a website account identifier, username and connection status. The connection is authorized on NudistClubhouse.com; the game does not ask for your website password. Your game and website accounts remain separate.
Linking your accounts lets other signed-in NudistClubhouse.com members see a Water Volleyball badge, your game name and current game level on your member profile. The player card does not show your email, shell balance, purchases or device details. You can remove the badge by disconnecting the accounts.
Devices, security and purchases
We record an account-scoped installation identifier, platform, device model, app version and build, save format, and activity and service timestamps. The service processes IP addresses to handle requests and prevent abuse. Hosting access and error logs can include IP addresses, request paths, browser or app information, timestamps and errors.
Apple and Google handle payment details. The game receives product and transaction references, purchase and refund status, and delivery information to verify purchases, prevent duplicate credits and recover access. We do not receive your payment-card number. Hosting and email providers process information needed to run their services; Apple, Google and NudistClubhouse.com also handle information under their own policies.
Optional ads and website analytics
The app includes Google Mobile Ads and Google's privacy-choice software. Rewarded ads are currently disabled, and their buttons are hidden. If enabled, watching an ad is optional. The game checks applicable privacy choices and requests non-personalized ads. Google's software can process IP addresses, device or account identifiers, ad interactions and diagnostic information for advertising, measurement and fraud prevention. Non-personalized does not mean no data is processed. See Google's privacy policy.
The website home page offers optional Google Analytics. It stays off until you allow it. If allowed, it measures page visits, preview and website-link clicks, and browser, device and approximate location information. We do not send game accounts, email addresses, purchases or progress through that website tag. Advertising features are disabled. Use “Analytics choices” in the home-page footer to change your choice. These privacy, support and deletion pages do not load the analytics tag.
How long information stays
- Game account: account and saved-game information remains while the account exists. You can request deletion at any time.
- Short-lived records: sign-in codes expire after 10 minutes; their queued message contents are cleared after sending, cancellation or expiry. A hash-only deletion receipt lasts up to 24 hours. Service event history is cleaned up after 90 days, and prior save revisions after 30 days, with at most 20 prior revisions per player.
- Purchases and refunds: verification records remain after account deletion, with the direct game-player link removed. Transaction references, status and protected binding hashes are retained for purchase recovery, duplicate-credit prevention, refunds and disputes. These records currently have no automatic expiry.
- Backups: daily server database backups expire after 14 days. Separately protected migration or recovery snapshots can remain longer and do not share that automatic expiry. A backup can contain information deleted from the active game database.
- Logs and support: website access-log archives are configured for 10-day retention; the current log, error logs and support correspondence do not have a fixed automatic expiry. They are used for service operation, security and handling requests.
Access to game administration and private backups is restricted. Network connections to the game service use HTTPS. No system can guarantee absolute security.
Your choices and deletion
You can edit your game details and preferences, choose whether to add email or link NudistClubhouse.com, and manage your account in Preferences → Account. Device sound, captions and haptic preferences are stored locally. Local game files and device backups are separate from the server account.
To delete your game account in the app, open Preferences → Account → Manage Account → Delete Account and confirm. You can also request deletion without the app. Deletion removes the active game's account and associated saves, devices and match records. It leaves the on-device play copy described by the app, retained records and backups described above, and any separate Apple, Google or NudistClubhouse.com records. It does not automatically refund a purchase.
Contact us to request access, correction or deletion of your game information. We verify ownership before acting on an account request. If information must be retained for security, purchase verification or a legal obligation, we will explain the applicable limitation. This policy may change as the service changes; the date above identifies the latest version.